How To Set Up Duo Mobile Tamu

Duo two-factor Hallmark FAQ

For which applications is DUO two-factor hallmark required?
Volition Duo authentication affect my access to email when I am on campus?
How practise I enroll and get the DUO authentication app?
What if my cell phone has express information access?
What if I practise non have a smart phone?
What if I do not have a cell phone?
Can I utilize another device in lieu of a cell phone?
How practise I add a new device and then I have more than one authentication method available to me?
How do I connect to VPN?

A.Duo is required for all MyBuff Portal/Single-Sign-On applications including: WTClass, Workday, BuffAdvisor/Student Planning, Office 365 and Ellucian Colleague besides as Outlook Web Access (webmail) from off-campus computers and VPN. Prison cell phones and mobile devices with postal service applications will not require two-factor hallmark. Other applications that process confidential data will follow.

A. DUO hallmark volition not affect youaccessing your email from an on-campus computer that is connected to the kinesthesia/staff network.

A.Information for enrollment and downloading the app tin be constitute below.

Information and Instructions for Enrollment and downloading the app: Duo Enrollment
WTAMU Enrollment Link: Duo Info Page

A.Faculty and Staff with smart phones accessing webmail through a phone browser app, tin lessen data usage in several ways.

Connect to wifi to use wifi instead of your data plan. If you demand help connecting to the Faculty/Staff wireless network on campus, contact the IT Aid Desk at ext. 4357 or by emailing itsc@wtamu.edu and they will aid you with connecting your phone to the WTAMU Faculty/Staff wireless network.
Information technology has hardware tokens available. These tokens will generate a passcode when the push button is pressed. Follow the instructions below to authenticate with these passcodes. To asking a token please email itsc@wtamu.edu. IT will provide a token for gratuitous for Faculty and Staff, however in that location is a charge of $10 to replace lost tokens.
1. Press the light-green button on your token to receive a passcode.
2. Select Abolish on the DUO pop up (1), select Enter a Passcode (2), and enter the passcode provided in the app in the space provided.
Utilise the Passcode feature in the App:
1. Press the green primal icon in the app to receive a code.
2. Select Cancel on the DUO pop up (1), select Enter a Passcode (2), and enter the passcode provided in the app in the space provided.
Passcodes can also be texted to a cell phone (standard text messaging rates employ):
1. Select Abolish on the DUO pop upwards.
2. Select Text me new codes.
Receive a Telephone Phone call to your prison cell telephone :
Set up up the choice to have DUO call your cell telephone. Once you answer the phone, follow the prompts to approve the login.

A. If y'all practice not own a smart phone, Information technology has hardware tokens available. These tokens volition generate a passcode when the push is pressed. Follow the instructions beneath to cosign with these passcodes. To request a token delight email itsc@wtamu.edu. IT will provide a token for free for Kinesthesia and Staff, yet there is a charge of $10 to replace lost tokens.

Additionally y'all tin nevertheless register your cell phone to receive codes via text or a phone call.

Passcodes can also be texted to a cell phone (standard text messaging rates use):

Select Abolish on the DUO pop up.
Select Text me new codes.

2.Receive a Phone Call to your prison cell phone :
Ready up the option to have DUO call your prison cell phone. One time you answer the telephone, follow the prompts to approve the login.

A. If you practice non ain a prison cell telephone, It has hardware tokens available. These tokens will generate a passcode, when the push button is pressed. To request a token please email itsc@wtamu.edu. IT will provide a token for free for Kinesthesia and Staff, however there is a charge of $10 to supplant lost tokens.

Additionally you tin can annals a landline phone to receive a phone phone callat the location you would be accessing webmail. For example, your phone at home. Instructions for using a landline phone can be found here: Duo Other Phones. Bypass codes are available for travel past contacting It at ext. 4357 or by emailing itsc@wtamu.edu.

A. IT has hardware tokens available. These tokens will generate a passcode, when the button is pressed.Landline phones may exist enrolled to receive a phone call for authentication. Any tablet device running iOS or Android (iPad, Kindle, etc) tin also be enrolled to receive push button notifications or passcode generation.

A.You tin can add additional devices (mobile phone, tablet, landline, etc.) past:

1. Login to the DUO Device Management Portal website at: Duo Login.
2. Choose an authentication method to authenticate your account.
3. Authenticate to the website with your called method.
4. Select Add together another device.
5. Follow the prompts for enrolling a new device. Instructions tin be found at Duo Guide

Q. How do I connect to VPN?

A. Logging into VPN using DUO'due south passcode may require some additional information added into the password:

Using the app, instructions by device:
- iPhone
- Apple Scout
- Android
- Windows Phone
Using vocalism call:
Receive a Phone Phone call:
Set upward the selection to accept DUO phone call your cell phone. Once y'all reply the telephone, follow the prompts to approve the login. Instructions for using a landline telephone can exist found here: Land Line
Using passcodes:
Passcodes must be generated prior to authentication and included with the password.
Annotation: For International Travel – Limited-time featherbed codes are available. Contact the It Assist Desk at ext. 4357 or by emailing itsc@wtamu.edu.
In each of the following examples, the example username is user1 and the countersign is pass1. You will utilize your current WTAMU username and password.
- Utilise the Passcode feature in the App:
  1. Press the green key icon in the app to receive a code.
  2. Enter passcode following your password:
    username: user1
    password: pass1,123456
- Use a Hardware token provided by IT:
  1. Press the green button on the token to receive a code.
  2. Enter passcode following your countersign:
    username: user1
    password: pass1,123456
- Request a SMS (Text Message) Passcode:
  Note: DUO will send x, one-fourth dimension utilise passcodes that will non expire until used. You can save your data plan by saving the text message for later on uses or yous can asking new passcodes at the next VPN login.